Privacy Policy
Last updated: December 2024
Introduction
Marketingstudio Global ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website marketingstudio.world and use our services.
We are a digital marketing agency headquartered at 1 Canada Square, Canary Wharf, London E14 5AA, United Kingdom. Our contact information includes phone +44 20 7946 0512 and email [email protected]. We operate Monday through Friday, 09:00-18:00 GMT.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services. This Privacy Policy applies to all information collected through our website, mobile applications, and related services.
Information We Collect
Personal Data
We collect information that you provide directly to us, including but not limited to:
- Name, email address, phone number, and postal address
- Company information and job title
- Communication preferences and marketing preferences
- Feedback, comments, and responses to surveys
- Payment information when you purchase our services
- Resume and career-related information for job applications
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage, including:
- IP address, browser type, and operating system
- Pages viewed, time spent on pages, and click-through rates
- Referring websites and exit pages
- Device identifiers and mobile device information
- Location data (approximate, based on IP address)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
- Delivering our marketing services
- Processing transactions and payments
- Providing customer support
- Managing your account and preferences
Communication
- Sending service-related notifications
- Responding to inquiries and requests
- Marketing communications (with consent)
- Newsletter subscriptions
Improvement & Analytics
- Analyzing website usage and performance
- Improving our services and user experience
- Developing new features and offerings
- Conducting research and analytics
Legal & Security
- Complying with legal obligations
- Protecting against fraud and abuse
- Enforcing our terms of service
- Maintaining security and integrity
Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, including:
- Cloud storage and hosting providers
- Payment processors and financial institutions
- Email marketing and communication platforms
- Analytics and marketing tools
- Customer relationship management systems
- Professional advisors (legal, accounting, etc.)
Legal Requirements
We may disclose your information when we believe such disclosure is necessary to:
- Comply with applicable laws, regulations, or legal processes
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users or others
- Investigate or prevent fraud, security breaches, or illegal activities
- Enforce our terms of service and other agreements
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
Data Security and Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
Technical Safeguards
- SSL/TLS encryption for data transmission
- Encrypted data storage and databases
- Regular security audits and assessments
- Access controls and authentication systems
- Firewalls and intrusion detection systems
Organizational Measures
- Employee training on data protection
- Confidentiality agreements with staff
- Limited access to personal information
- Regular backup and recovery procedures
- Incident response and breach notification
Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
Access and Portability
You have the right to request access to the personal information we hold about you and to receive your data in a portable format.
Correction and Updates
You can request that we correct or update any inaccurate or incomplete personal information.
Deletion
You may request that we delete your personal information, subject to certain legal limitations and retention requirements.
Restriction of Processing
You can request that we restrict the processing of your personal information in certain circumstances.
Objection
You have the right to object to the processing of your personal information for direct marketing purposes.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframes required by applicable law.
For EU residents, you also have the right to lodge a complaint with your local data protection authority.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you. For detailed information about the cookies we use and the purposes for which we use them, please see our Cookie Policy.
Types of Cookies We Use
| Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for website functionality and security | Session/Persistent |
| Analytics Cookies | Help us understand how visitors interact with our website | Up to 2 years |
| Marketing Cookies | Used to deliver relevant advertisements and track campaign performance | Up to 1 year |
| Preference Cookies | Remember your settings and preferences | Up to 1 year |
You can control cookies through your browser settings and other tools. However, if you choose to block all cookies, you may not be able to access all or parts of our site or some functionality may be limited.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. We ensure that such transfers are conducted in accordance with applicable data protection laws.
Safeguards for International Transfers
- Adequacy decisions by the European Commission
- Standard Contractual Clauses (SCCs) approved by regulatory authorities
- Binding Corporate Rules for intra-group transfers
- Certification schemes and codes of conduct
- Other appropriate safeguards as permitted by law
We implement appropriate safeguards to protect your personal information during international transfers and ensure that the same level of protection is applied regardless of where your data is processed.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods
Customer Information
We retain customer information for the duration of our business relationship and for 7 years afterward for legal and accounting purposes.
Marketing Data
Marketing information is retained until you unsubscribe or request deletion, and for up to 3 years for analytical purposes.
Website Analytics
Analytics data is typically retained for 26 months, after which it is aggregated and anonymized.
Job Applications
Recruitment data is retained for 12 months unless you consent to longer retention for future opportunities.
Children's Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated Privacy Policy on our website
- Updating the "Last updated" date at the top of this policy
- Sending email notifications for significant changes (where appropriate)
- Displaying prominent notices on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Marketingstudio Global
Business Hours
Monday - Friday: 09:00 - 18:00 GMT
Saturday - Sunday: Closed
Data Protection Officer
For specific data protection inquiries, you can also contact our Data Protection Officer directly at [email protected]
For more information about our services and policies: